+1-855-211-0932 (ID:213914)
Not a customer yet? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A context menu will show up. It includes detailed information about all the actions that you can carry out on the given page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich selection of tutorial video clips explaining how to work with our hosting Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a peek at our comprehensive FAQ database, which comprises questions asked by actual people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new entries in an attempt to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of support engineers available 24x7 and ready to help you with any query. Each support ticket you submit will be replied to within one hour (the average support ticket response time being approximately twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 213914

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com